topic Re: EE signal loss in Mobile Network discussions

EE signal loss

g7iq — Wed, 08 Jun 2022 12:12:18 GMT

Last couple days made phone call max signal said to words then lose all signal cut off . Some time later back full signal . This happened 2 , 3 times between Wed June 1st Sunday June 5 . Also text been taking up to 3 hours to come through any one else had this EE ??.

Re: EE signal loss

bristolian — Wed, 08 Jun 2022 12:15:08 GMT

You can check for local network outages using "check status" on the online coverage tool

Re: EE signal loss

bristolian — Wed, 08 Jun 2022 12:15:44 GMT

Do you know any other EE users locally - friends or relatives, for example? Are they having the same problems?

You can use "report a problem" on the status page if others are having the same problems and nothing is reported.

Re: EE signal loss

g7iq — Wed, 08 Jun 2022 10:58:52 GMT

yes others had issues long time swaped other networks . could it be ???? when EE merged with T MOBILE they ee then removed 1 transmitters from clutton hill sight nr bristol bs39 . every since had signal surge / loss / loss call cut off . NOW have 1 transmitter covering 2 services ????.

Re: EE signal loss

Christopher_G — Wed, 08 Jun 2022 13:04:42 GMT

What does the estimated coverage show as on our coverage checker, @g7iq?

Chris

Re: EE signal loss

g7iq — Wed, 08 Jun 2022 14:39:46 GMT

shows s5 perfect on the map area we are line sight with tower

Re: EE signal loss

Christopher_G — Wed, 08 Jun 2022 14:46:36 GMT

Have you reported a problem on there too, @g7iq?

That way our network team will investigate it.

Chris

Re: EE signal loss

bristolian — Wed, 08 Jun 2022 17:06:57 GMT

@g7iq wrote:

yes others had issues long time swaped other networks . could it be ???? when EE merged with T MOBILE they ee then removed 1 transmitters from clutton hill sight nr bristol bs39 . every since had signal surge / loss / loss call cut off . NOW have 1 transmitter covering 2 services ????.

There would have been no loss of service as a result of this duplicate site being decommissioned.