topic Re: Regular network connection problems in Mobile Network discussions

Regular network connection problems

serenitySJ — Mon, 06 Jun 2022 13:26:55 GMT

It seems almost daily that my network signal is on 1 bar and I have trouble calling/texting/browsing - it seems almost every day there are ‘problems in my area’ - I pay over £100 a month and yet can’t use my phone AT ALL at work and rarely text home and have to reply on my wifi at home. At work I’m left not having a phone at all on 24 hour shifts!! Any advice?

Re: Regular network connection problems

Schockwave — Mon, 06 Jun 2022 13:45:21 GMT

Hello @serenitySJ ,

Welcome to the community,

Have you clicked on check coverage and network status to see if there is a problem where you are? You can also make sure that you can receive updates.

Is this just in one area and is this outdoors or indoors? If at work, have you made sure you are allowed to use your phone and they are not blocking signals, especially if it is a personal phone, as some companies may do this and not allow personal phones to be used.

Re: Regular network connection problems

bristolian — Mon, 06 Jun 2022 13:47:49 GMT

@serenitySJ wrote:

It seems almost daily that my network signal is on 1 bar and I have trouble calling/texting/browsing

What are the problems you're having? The signal indicators on your phone are only a rough guide, but 1bar should be plenty to call, text & use data. It's what I have.

Re: Regular network connection problems

Chris_B — Mon, 06 Jun 2022 14:42:24 GMT

@serenitySJ After checking THIS and using the check status tab. Can I just ask is that low signal indoors or outside as no network will guarantee a signal indoors as the building can be blocking the signal. What’s the signal like away from that area ? Or even outside ?