https://community.ee.co.uk/t5/Archived-Posts/Moving-from-Business-mobile-to-personal-mobile/m-p/1056102#M326555 <P>I currently have a business mobile which is locked into the business exchange account.&nbsp; I have now retired and wish to keep the the mobile and number but have a basic sim only deal with EE.&nbsp; &nbsp;How do I go about it ?</P> Mon, 07 Jun 2021 10:40:40 GMT robwrexham 2021-06-07T10:40:40Z https://community.ee.co.uk/t5/Archived-Posts/Moving-from-Business-mobile-to-personal-mobile/m-p/1056102#M326555 <P>I currently have a business mobile which is locked into the business exchange account.&nbsp; I have now retired and wish to keep the the mobile and number but have a basic sim only deal with EE.&nbsp; &nbsp;How do I go about it ?</P> Mon, 07 Jun 2021 10:40:40 GMT https://community.ee.co.uk/t5/Archived-Posts/Moving-from-Business-mobile-to-personal-mobile/m-p/1056102#M326555 robwrexham 2021-06-07T10:40:40Z https://community.ee.co.uk/t5/Archived-Posts/Moving-from-Business-mobile-to-personal-mobile/m-p/1056126#M326556 <P>Hello <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1889619">@robwrexham</a>&nbsp;</P> <P><BR />Welcome to the community</P> <P>&nbsp;</P> <P>In order to convert a business-line into a personal account, you simply need to call EE C/S on 150, with permission of the donating account holder, and an agent can arrange this.</P> <P>&nbsp;</P> <P>As a general rule, EE will not port mobile numbers between accounts and it's also possible that the exchange mailbox could complicate the issue.</P> <P>&nbsp;</P> <P>I would recommend calling EE C/S, they will have access to your account and can advise on your specific circumstances. Including arranging the transfer if possible.</P> Mon, 07 Jun 2021 12:00:59 GMT https://community.ee.co.uk/t5/Archived-Posts/Moving-from-Business-mobile-to-personal-mobile/m-p/1056126#M326556 bristolian 2021-06-07T12:00:59Z