topic Re: Phone upgrade with Chromebook? in Archived Posts

Phone upgrade with Chromebook?

Second2non — Wed, 29 Dec 2021 15:55:19 GMT

Good afternoon, I got my new phone upgrade today but not the Chromebook it was supposed to come with, the invoice just says phone too? does anyone know now you actually get the extras it was supposed to come with?
Thank you

Re: Phone upgrade with Chromebook?

Chris_B — Wed, 29 Dec 2021 16:03:12 GMT

@Second2non It’ll be sent out 14-30 days after you got the device.

Re: Phone upgrade with Chromebook?

Second2non — Wed, 29 Dec 2021 16:12:25 GMT

ahh legend, thank you 🙂

Re: Phone upgrade with Chromebook?

Leanne_T — Thu, 30 Dec 2021 08:13:09 GMT

Hi @Second2non

Thanks for coming to the community.

You would need to submit a claim for the Chromebook with Samsung here, this is not sent with the device.

Thanks 🙂

Leanne.