topic Re: 24 month Xbox ultimate in Archived Posts

24 month Xbox ultimate

Kim91 — Sat, 25 Dec 2021 16:53:49 GMT

Hi. I have tried all day you get my Xbox 24 month subscription and it just keeps saying technical issues an to try again later when I click the link in the txt message I got when I bought the add on??
is anyone else having the same issue

Re: 24 month Xbox ultimate

Leanne_T — Sun, 26 Dec 2021 08:50:22 GMT

Hi @Kim91

Thanks for coming to the community.

Can you set up the game pass if you go to ee.co.uk/xbox and enter your mobile number, or do you get the error message when you try?

Thanks 🙂

Leanne.

Re: 24 month Xbox ultimate

Kim91 — Sun, 26 Dec 2021 10:28:57 GMT

I get the same message 😢 Iv tried again this morning

Sent from my iPhone

Re: 24 month Xbox ultimate

Kim91 — Sun, 26 Dec 2021 10:30:00 GMT

I get the same message, it tells me to try again later. I did this all day yesterday and still doing the same this morning 😢

Re: 24 month Xbox ultimate

Leanne_T — Sun, 26 Dec 2021 10:33:23 GMT

Thanks for trying @Kim91

In this case, please give us a call on 150 and the team will help you get this looked into further.

Leanne 🙂

Re: 24 month Xbox ultimate

Cott79 — Sun, 26 Dec 2021 15:54:05 GMT

i had the same message, I was doing it on my phone. I try on the web browser on the Xbox and it worked!!