topic Re: What happens next when adding a add on to account in Archived Posts

What happens next when adding a add on to account

Hepton86 — Tue, 14 Dec 2021 21:49:02 GMT

Hello

I placed a order to add a ipad to my account. Got email say order conformation but when try tracking doesn't show. how long does it take to get conformation and delivery date

Re: What happens next when adding a add on to account

Hepton86 — Tue, 14 Dec 2021 21:45:57 GMT

Re: What happens next when adding a add on to account

Northerner — Tue, 14 Dec 2021 22:30:56 GMT

Hi @Hepton86

It depends on the stock and availability. If you've just ordered then check in 24 hours. If EE order tracking still doesn't work then you'll need to check with EE CS on 150.

Thanks

Re: What happens next when adding a add on to account

Leanne_T — Wed, 15 Dec 2021 07:56:35 GMT

Morning @Hepton86

Thanks for coming to the community.

Which iPad model size and colour did you order?

Thanks 🙂

Leanne.

Re: What happens next when adding a add on to account

Hepton86 — Wed, 15 Dec 2021 08:49:11 GMT

Ipad pro 12.9 it's for my son who has Autism. I have order number ************

[mod edit: personal details removed from the forum]

Re: What happens next when adding a add on to account

Leanne_T — Wed, 15 Dec 2021 08:48:21 GMT

Hi @Hepton86

Thanks for coming back to me.

Which colour did you order?

Leanne.