topic Re: ee perk deactivation in Archived Posts

ee perk deactivation

stu86 — Fri, 24 Sep 2021 18:23:55 GMT

hi,

i have the same issue. i upgraded today, reset my ee perk account obtained a code and provided it, when i tried to obtain a 2nd code it timed out my session and now when i log back in shows account deactivated not verified in time?

i did verify it as i had 1 code provided already. not sure what else to try next.

tried password reset and still not allowing to access, tried re register and account already in use.

ay suggestions.. thanks

Re: ee perk deactivation

Leanne_T — Sat, 25 Sep 2021 06:36:15 GMT

Morning @stu86

Thanks for posting 🙂

I've sent you a private message to get some more information from you, so we can get the perk account reset.

Speak soon.

Leanne.

Re: ee perk deactivation

Mattb50 — Sun, 12 Dec 2021 13:11:34 GMT

Hello. Same issue for my wife (shared account). She has used perk previously to get a discount, but this time it says her perk account is deactivated. She can’t re-register either. We need this to apply a discount to my new deal. Can anyone help please?

Re: ee perk deactivation

Jon_K — Sun, 12 Dec 2021 15:10:18 GMT

Hi @Mattb50.

Welcome to the community.

I'll send you a private message on here to get some more information from you.

Please take a look and get back to me.

Jon