Re: Claiming back cashback from phone deal

2npatra — Fri, 03 Dec 2021 07:48:26 GMT

Hi Team,

I ordered (Order Number: xkoxxxxxxxxx) a new iphone 13 contract on 29th Nov by following a cashback link from TopCashback.

But there was no auto response from TCB after my buy. After raising a ticket with them, they're saying EE has denied the cashback stating the reason, " the network agency not identifying TopCashback as the last referrer for your transaction".

Could you please help me on this else I've to cancel the order ASAP?

Thank you.

[Mod edit: Please do not post order numbers on the public board. Thanks!]

Re: Re: Claiming back cashback from phone deal

James_B — Fri, 03 Dec 2021 07:50:34 GMT

Hi @2npatra,

Welcome to the EE Community. 🙂

Sorry, we can't help with any third party cash back offers in the community. Please contact the referral website directly for assistance.

James

topic Re: Claiming back cashback from phone deal in Archived Posts

Re: Claiming back cashback from phone deal

Re: Re: Claiming back cashback from phone deal