topic Re: Perks deactivated in Archived Posts

Perks deactivated

Krigby53 — Sat, 20 Nov 2021 16:04:12 GMT

I recently purchased a 4g wifi device but still need to give them my perk code. When it tried getting it says my account is deactivated. How do I reactivate it or what can I do. I have only used 1 of my perk codes so far.

thank you

Kate

Re: Perks deactivated

Chris_B — Sat, 20 Nov 2021 18:47:58 GMT

@Krigby53 discount codes have to be applied at the time of order they cannot be applied after.

Re: Perks deactivated

Krigby53 — Wed, 01 Dec 2021 22:40:36 GMT

That's not what the EE told me when I purchased it. She said I could call back. Other people have posted similar issues and someone was able to help them?

Re: Perks deactivated

Leanne_T — Thu, 02 Dec 2021 07:40:47 GMT

Hi @Krigby53

Thanks for posting.

To help you with your perk account. I've sent you a private message to get some information.

Thanks.

Leanne.