topic Re: Hi, I am not receiving the password reset email for my ee perks account. in Archived Posts

Hi, I am not receiving the password reset email for my ee perks account.

HannahWalker123 — Thu, 28 Oct 2021 17:30:54 GMT

Hi I am not receiving my password reset email for my EE perks account, can you help please?

Northerner — Thu, 28 Oct 2021 18:48:08 GMT

Have you checked your junk/spam folders?

You might need to call EE CS on 150 about this issue.

Thanks

Katie_B — Fri, 29 Oct 2021 06:59:02 GMT

I would love to help get you logged in to your perk account.

Have you been able to follow the advice provided and check in both your Spam/Junk folders?

If yes, have you found your password reset email?

Speak soon,

Katie 🙂