https://community.ee.co.uk/t5/Archived-Posts/Add-ons-vanished/m-p/1094329#M325234 <P>Evening, I've just changed my phone on ee (outright bought a new one) and my plan has suddenly lost BT Sports and Underground WiFi. Anyone else experience this? BT App seems to still have me registered. Just seems odd...thank you.&nbsp;</P><P>&nbsp;</P> Wed, 27 Oct 2021 21:24:19 GMT Shirleyd286 2021-10-27T21:24:19Z https://community.ee.co.uk/t5/Archived-Posts/Add-ons-vanished/m-p/1094329#M325234 <P>Evening, I've just changed my phone on ee (outright bought a new one) and my plan has suddenly lost BT Sports and Underground WiFi. Anyone else experience this? BT App seems to still have me registered. Just seems odd...thank you.&nbsp;</P><P>&nbsp;</P> Wed, 27 Oct 2021 21:24:19 GMT https://community.ee.co.uk/t5/Archived-Posts/Add-ons-vanished/m-p/1094329#M325234 Shirleyd286 2021-10-27T21:24:19Z https://community.ee.co.uk/t5/Archived-Posts/Add-ons-vanished/m-p/1094399#M325235 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2262386">@Shirleyd286</a></P> <P>&nbsp;</P> <P>Thanks for coming to the community.&nbsp;</P> <P>&nbsp;</P> <P>Can you still access BT Sports and the Underground WiFi?&nbsp;</P> <P>&nbsp;</P> <P>Do they still show in your My EE account online?&nbsp;</P> <P>&nbsp;</P> <P>Thanks <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Leanne.</P> Thu, 28 Oct 2021 07:18:48 GMT https://community.ee.co.uk/t5/Archived-Posts/Add-ons-vanished/m-p/1094399#M325235 Leanne_T 2021-10-28T07:18:48Z