topic Re: PS5 No EMail in Archived Posts

PS5 No EMail

Jockdj1978 — Wed, 27 Oct 2021 08:45:18 GMT

I placed an order for a PS5 on the 26th October. The 10 pound was taken from account but the website crashed before I got an email saying order accepted. I still have not received any email or text and when I ring up customer service I get told they can't see the order.

Am I getting a PS5 or not.

Re: PS5 No EMail

Northerner — Wed, 27 Oct 2021 08:47:05 GMT

Hi @Jockdj1978

If CS said they cannot see your order then I would assume not. You will be reimbursed the £10 if unsuccessful.

Thanks