topic Re: EE Perk not generating a new code in Archived Posts

EE Perk not generating a new code

vealda01 — Thu, 21 Oct 2021 15:03:46 GMT

Hi All,

Anyone know why my EE Perk account isn't generating a new discount code. I have generated my first code today and used that, but when I try to generate a new code for my partner to use it doesn't give me a new one. Do I have to wait for my current code status to be set to "applied" before it'll provide a new one?

Thanks,

Dan

Re: EE Perk not generating a new code

Katie_B — Sat, 23 Oct 2021 06:58:49 GMT

Hello @vealda01.

Welcome to the EE Community.

I have spoken with our Perk team who have confirmed you will be able to generate a new code right after using your previous one if you have not exceeded 5 codes.

Please could you try again to generate a code?

Speak soon,

Katie 🙂