https://community.ee.co.uk/t5/Archived-Posts/Friends-and-Family-discount/m-p/1092497#M325146 <P>Hi, I am an Openreach employee and recently sent a 30% discount code for my father. He purchased a new phone from his local branch in Scarborough and was informed that his discount code could be applied up to 2 weeks after purchase. I have since found out that this is not the case. Please advise of where we can go with this as the whole reason he went with EE was due to the 30% discount</P> Fri, 22 Oct 2021 07:52:35 GMT swanneycj 2021-10-22T07:52:35Z https://community.ee.co.uk/t5/Archived-Posts/Friends-and-Family-discount/m-p/1092497#M325146 <P>Hi, I am an Openreach employee and recently sent a 30% discount code for my father. He purchased a new phone from his local branch in Scarborough and was informed that his discount code could be applied up to 2 weeks after purchase. I have since found out that this is not the case. Please advise of where we can go with this as the whole reason he went with EE was due to the 30% discount</P> Fri, 22 Oct 2021 07:52:35 GMT https://community.ee.co.uk/t5/Archived-Posts/Friends-and-Family-discount/m-p/1092497#M325146 swanneycj 2021-10-22T07:52:35Z https://community.ee.co.uk/t5/Archived-Posts/Friends-and-Family-discount/m-p/1092504#M325147 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2170299">@swanneycj</a></P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>As I think you now know, the family and friends code can only be used online. I can only recommend that you either pop back into store to try and&nbsp;find a resolution or take a look at the intranet pages for advice.</P> <P>&nbsp;</P> <P>Chris</P> Fri, 22 Oct 2021 08:08:22 GMT https://community.ee.co.uk/t5/Archived-Posts/Friends-and-Family-discount/m-p/1092504#M325147 Christopher_G 2021-10-22T08:08:22Z