topic Re: Did it again with perks code in Archived Posts

Did it again with perks code

Simm1324 — Sat, 16 Oct 2021 08:05:20 GMT

I’ve managed again to mess up applying perks codes. Doesn’t seem a very easy way please can someone help.

Re: Did it again with perks code

Jon_K — Sat, 16 Oct 2021 09:45:46 GMT

Hi @Simm1324.

What happens when you try to get a perk code?

Are you able to log into your perk account?

Jon

Re: Did it again with perks code

Simm1324 — Sun, 17 Oct 2021 11:01:33 GMT

So I generated 2 codes for 2 things I wanted and went through the process via the perks portal of ordering them got to the end and no where to put the perk. I was in hospital for a long time and desperately in need Of items I ended up ordering them without☹️

Re: Did it again with perks code

Jon_K — Sun, 17 Oct 2021 11:59:05 GMT

Thanks @Simm1324.

If you can get in touch with our Customer Care team and explain what has happened and provided the codes, they may be able to help.

Jon