topic Re: Samsung earbuds Sept 2021 offer in Archived Posts

Samsung earbuds Sept 2021 offer

babydonutx — Thu, 07 Oct 2021 09:19:18 GMT

Recently ordered the Samsung S21 almost 3 weeks ago and it was out of stock. Waiting for it to become in stock only to be told yesterday it was in stock but my order didn't go through properly. It states on my account it was ordered well within the eligible period to claim the free buds and tracker (?). I now have my new phone.

Is anyone able to send me proof of my original order to send to Samsung to claim my earbuds. Thanks.

Re: Samsung earbuds Sept 2021 offer

Northerner — Thu, 07 Oct 2021 09:47:03 GMT

Hi @babydonutx

You can obtain this by calling EE CS on 150. Then claim via the Samsung members app.

Thanks

Re: Samsung earbuds Sept 2021 offer

babydonutx — Fri, 08 Oct 2021 08:06:35 GMT

Thank you. I have got the confirmation letter now. I signed into the samsung members app but there is nowhere that says to claim? Do I have to wait a period of time before claiming?

Re: Samsung earbuds Sept 2021 offer

Katie_B — Fri, 08 Oct 2021 08:27:23 GMT

Hello @babydonutx.

Thanks for coming to the community.

Please could you try visiting the Samsung website claim page by clicking HERE.

Let me know how you get on,

Katie 🙂