topic Re: Re: Data pack waiting in Archived Posts

Re: Data pack waiting

Amy138 — Sun, 03 Oct 2021 22:07:38 GMT

How did this get resolved? I have 40mb of data left and purchased an unlimited add on on Tuesday and I thought it had worked. I'm now in Spain with nearly no data?? Mine still says Waiting

Re: Re: Data pack waiting

Jon_K — Mon, 04 Oct 2021 06:53:12 GMT

Hi @Amy138.

Welcome to the community.

Did you try texting NOW to 150 to activate your waiting pack?

Jon

Re: Re: Data pack waiting

Amy138 — Mon, 04 Oct 2021 15:21:01 GMT

Hi @Jon_K iI did but only got a standard message about what to text for example BALANCE & UPGRADE etc.

As you can see it still says Waiting

Re: Re: Data pack waiting

Amy138 — Mon, 04 Oct 2021 15:45:45 GMT

Hi @Jon_K my data just ran out and the add-on has now kicked in. I think it's important that this is noted some where when you buy the addons they don't show until your original plan runs Out

Thank you

Amy

Re: Re: Data pack waiting

Katie_B — Mon, 04 Oct 2021 16:22:11 GMT

Thanks for letting us know your data is now working @Amy138.

Katie 🙂

Re: Re: Data pack waiting

XRaySpeX — Mon, 04 Oct 2021 16:50:31 GMT

@Amy138 wrote:

iI did but only got a standard message about what to text for example BALANCE & UPGRADE etc.

That's cuz you're not on PAYG.