topic Re: Friends and family discount has disappeared in Archived Posts

Friends and family discount has disappeared

Samstorey94 — Sat, 25 Sep 2021 11:09:41 GMT

I have had friends and family for atleast 6/7 years and I have just upgrade my contract to sim only and my friends and family discount has not transferred over, can anybody help me?

Re: Friends and family discount has disappeared

Leanne_T — Sat, 25 Sep 2021 11:13:46 GMT

Hi @Samstorey94

Thanks for coming to the community.

If you get in touch with our Mobile Care team on 150, they will help get this looked into.

Let me know how you get on.

Leanne.

Re: Friends and family discount has disappeared

Teemeans — Wed, 29 Sep 2021 17:24:25 GMT

@Samstorey94 Did you get this sorted ?

Re: Friends and family discount has disappeared

Leanne_T — Thu, 30 Sep 2021 07:51:24 GMT

Hi @Teemeans

Thanks for coming back to me.

Do you have the same query?

Leanne.