topic Re: Perk.ee issue in Archived Posts

Perk.ee issue

Sharmine — Mon, 27 Sep 2021 18:59:54 GMT

Hi,

Having problems with the perk.ee account. Won't let me log in nor letting me reset my password 😒

Re: Perk.ee issue

Sharmine — Mon, 27 Sep 2021 18:18:01 GMT

Hi there,

I'm having problems in logging in to the perks.ee account. I tried to reset my password but I have not received any of the links. So I don't know what to do. Can you please help.

Kind regards

Sharmine

Re: Perk.ee issue

Northerner — Mon, 27 Sep 2021 20:24:16 GMT

Hi @Sharmine

You will need to speak to EE CS on 150 about this issue.

Thanks

Re: Perk.ee issue

Sharmine — Mon, 27 Sep 2021 20:31:36 GMT

Hi,

I have contacted them, they could not help me and told me to message the community app for help.

Re: Perk.ee issue

Leanne_T — Tue, 28 Sep 2021 08:22:55 GMT

Hi @Sharmine

Thanks for coming to the community.

Did you use your work or personal email address to register?

Thanks 🙂

Leanne.

Re: Perk.ee issue

Sharmine — Tue, 28 Sep 2021 08:25:07 GMT

Hi used my work email it didn't work. I used my I'd it still didn't work

Re: Perk.ee issue

Leanne_T — Tue, 28 Sep 2021 08:29:04 GMT

Hi @Sharmine

What happens when you log in with your work email?

Leanne.

Re: Perk.ee issue

Sharmine — Tue, 28 Sep 2021 08:30:58 GMT

It say email address is invalid

Re: Perk.ee issue

Leanne_T — Tue, 28 Sep 2021 08:47:55 GMT

Thanks @Sharmine

How long ago did you register for the perk account?

Leanne.