topic EE perks password reset not working in Archived Posts

EE perks password reset not working

November68 — Sat, 25 Sep 2021 07:02:59 GMT

I am trying to login to EE perks but it says my password is wrong. I’ve asked for password reset but never receive the link by email when requested I’m eligible for NHS discount but can’t get the code because of this. Both the shop and online can’t help., I currently have a phone reserved in store which I can’t collect unless I sign up without discount. Can anyone here please help ? Thank you

Re: EE perks password reset not working

Leanne_T — Sat, 25 Sep 2021 08:35:42 GMT

Hi @November68

Thanks for coming to the community.

I've sent you a private message to get some more information from you, so we can get the perk account reset.

Speak soon.

Leanne.