topic Re: Ee perks not working in Archived Posts

Ee perks not working

Lw1001 — Wed, 22 Sep 2021 17:43:08 GMT

Hi, I am trying to log into EE Perks and am registered but it is not accepting my password nor will it allow me to reset the password - have tried several times but never get the reset email.

Re: Ee perks not working

Lw1001 — Wed, 22 Sep 2021 17:37:37 GMT

Hi, I am trying to log into EE Perks and am registered but it is not accepting my password nor will it allow me to reset the password - have tried several times but never get the reset email.

Re: Ee perks not working

Christopher_G — Wed, 22 Sep 2021 17:46:38 GMT

Hi @Lw1001

Welcome to the community.

Does the reset email go into your spam/junk folder?

Chris

Re: Ee perks not working

Lw1001 — Wed, 22 Sep 2021 17:48:20 GMT

Hi chris

No I have checked it, been trying to do this all day now.

Re: Ee perks not working

Christopher_G — Wed, 22 Sep 2021 17:48:31 GMT

Hi @Lw1001

I've replied to your other thread about this. Please have a look and get back to me.

Thanks 🙂

Chris

Re: Ee perks not working

Lw1001 — Wed, 22 Sep 2021 17:50:00 GMT

Hi chris

No I have checked it, been trying to do this all day now.

Re: Ee perks not working

Christopher_G — Wed, 22 Sep 2021 17:51:38 GMT

OK thank you, @Lw1001

I've sent you a private message to get some more information from you to try and help with this.

Chris