topic Can’t reset EE perks password in Archived Posts

Can’t reset EE perks password

Hannah885 — Tue, 21 Sep 2021 08:31:10 GMT

I need to upgrade my phone, every time I log into my perks it’s stating password not recognised and when I reset password, I don’t receive one. I’ve checked my inbox and junk and nothing.

thanks

Re: Can’t reset EE perks password

Leanne_T — Tue, 21 Sep 2021 08:46:12 GMT

Hi @Hannah885

Thanks for coming back to the community.

Could you check your private messages one of the team sent you a message yesterday to help you with your perk account 🙂

Speak soon.

Leanne.