https://community.ee.co.uk/t5/Archived-Posts/Didn-t-recibe-package/m-p/1079667#M324375 <P>Hi<BR />The Buds and Tag don't come with the phone, you have to claim them from Samsung as it's their promotion.<BR />Try here:</P><P>&nbsp;</P><P><A href="https://2021.samsungpromotions.claims/s21gift/en-GB" target="_blank">Home - Samsung Super September (samsungpromotions.claims)</A></P><P>&nbsp;</P> Mon, 20 Sep 2021 14:34:20 GMT DrChopz 2021-09-20T14:34:20Z https://community.ee.co.uk/t5/Archived-Posts/Didn-t-recibe-package/m-p/1079655#M324374 <P>Hi, I had my new s21 delivered today but my ear phones and smart tag didn't come how do I get these.&nbsp;</P><P>&nbsp;</P><P>Thanks&nbsp;</P> Mon, 20 Sep 2021 14:14:02 GMT https://community.ee.co.uk/t5/Archived-Posts/Didn-t-recibe-package/m-p/1079655#M324374 Chris610 2021-09-20T14:14:02Z https://community.ee.co.uk/t5/Archived-Posts/Didn-t-recibe-package/m-p/1079667#M324375 <P>Hi<BR />The Buds and Tag don't come with the phone, you have to claim them from Samsung as it's their promotion.<BR />Try here:</P><P>&nbsp;</P><P><A href="https://2021.samsungpromotions.claims/s21gift/en-GB" target="_blank">Home - Samsung Super September (samsungpromotions.claims)</A></P><P>&nbsp;</P> Mon, 20 Sep 2021 14:34:20 GMT https://community.ee.co.uk/t5/Archived-Posts/Didn-t-recibe-package/m-p/1079667#M324375 DrChopz 2021-09-20T14:34:20Z