topic Re: Re: I'm not receiving an email so that I can confirm my ee perks registration in Archived Posts

Re: I'm not receiving an email so that I can confirm my ee perks registration

Clairebear82 — Thu, 28 Jan 2021 10:57:04 GMT

Hi there, I have not received my verification email even though I have checked junk/spam and now when I log in, it says my account has been deactivated as I didn't register. Could someone please help me get a code?

Re: Re: I'm not receiving an email so that I can confirm my ee perks registration

Katie_B — Thu, 28 Jan 2021 11:24:56 GMT

Hello @Clairebear82.

Welcome to the EE Community.

I would love to help you get logged in to your PERK account.

When you have a moment please check your private messages.

Katie 🙂

Re: Re: I'm not receiving an email so that I can confirm my ee perks registration

Clairebear82 — Thu, 25 Feb 2021 09:27:37 GMT

No this was never solved. I re registered but the email still hasn't come through abd that was 3 weeks ago. Not really sure what else to do!

Re: Re: I'm not receiving an email so that I can confirm my ee perks registration

Leanne_T — Thu, 25 Feb 2021 09:42:50 GMT

Morning @Clairebear82

Thanks for coming back to us.

Did you use your work or personal email address?

Leanne.

Re: Re: I'm not receiving an email so that I can confirm my ee perks registration

Clairebear82 — Thu, 25 Feb 2021 12:14:10 GMT

Hi, I used my work email and its not in spam either

Re: Re: I'm not receiving an email so that I can confirm my ee perks registration

Leanne_T — Thu, 25 Feb 2021 12:38:15 GMT

Hi @Clairebear82

Could you check with your IT department to see if the email has been blocked?

Leanne.

Re: Re: I'm not receiving an email so that I can confirm my ee perks registration

Clairebear82 — Thu, 25 Feb 2021 12:59:25 GMT

I have already but they haven't found anything

Re: Re: I'm not receiving an email so that I can confirm my ee perks registration

Leanne_T — Thu, 25 Feb 2021 13:04:34 GMT

Thanks @Clairebear82

I've sent you a private message for some extra details 🙂

Leanne.

Re: Re: I'm not receiving an email so that I can confirm my ee perks registration

Clairebear82 — Thu, 25 Feb 2021 13:05:59 GMT

Re: Re: I'm not receiving an email so that I can confirm my ee perks registration

Clairebear82 — Sun, 19 Sep 2021 12:12:22 GMT

Hi Leanne, this issue never did get solved and I need a code for my daughters phone now. Please could you assist me again.

Re: Re: I'm not receiving an email so that I can confirm my ee perks registration

Christopher_G — Mon, 20 Sep 2021 07:19:35 GMT

I've sent you a private message to get some information from you, @Clairebear82

Chris