topic Re: Account deactivated in Archived Posts

Account deactivated

steven192 — Thu, 16 Sep 2021 17:44:04 GMT

Good Afternoon

I have had trouble with my perks account I think its been to long because my account has been deactivated can i get some help with getting it unlocked

Re: Account deactivated

Schockwave — Thu, 16 Sep 2021 19:50:24 GMT

Hello @steven192 ,

Welcome to the community,

I would suggest you take a look here if you have a pay as you go account:

https://community.ee.co.uk/t5/Pay-as-you-go/What-is-pay-as-you-go-and-flex-hibernation-and-how-do-I-stop-it/td-p/833279

You would otherwise have to ring customer service to discuss this with them otherwise.

Re: Account deactivated

Christopher_G — Fri, 17 Sep 2021 07:25:13 GMT

Hi @steven192.

Welcome to the community.

I've sent you a private message to get some information from you.

Please have a look and get back to me.

Thanks

Chris