topic VC 586 mirroring issue BT sport in Archived Posts

VC 586 mirroring issue BT sport

quinnite — Tue, 14 Sep 2021 18:08:29 GMT

I've recently upgraded to a Pixel 4a with the BT add-on. I'm trying to watch BT sport on the phone app, logged in with my EE details. I don't have casting turned on, but I'm seeing the VC586 mirroring error, saying that the functionality has changed.

I don't understand why, when I'm just trying to watch it on my phone, it won't play anything at all.

Please advise.

Re: VC 586 mirroring issue BT sport

Chris_B — Tue, 14 Sep 2021 19:09:18 GMT

@quinnite Fully close the app and then reopen it and try again.

Re: VC 586 mirroring issue BT sport

quinnite — Tue, 14 Sep 2021 19:19:00 GMT

I've tried that, as well as clearing the cache and storage. I've deleted it and reinstalled and the screen mirroring error still shows.

Re: VC 586 mirroring issue BT sport

Jon_K — Wed, 15 Sep 2021 06:43:05 GMT

Hi @quinnite.

Have you tried logging out of the app and then back in?

Can you see an option to turn off mirroring?

Jon