topic Re: Unable to reset password for EE Perks in Archived Posts

Unable to reset password for EE Perks

lmc2306 — Tue, 07 Sep 2021 12:54:01 GMT

I have been trying to reset my password for EE Perks but a reset email never comes through. I have checked my spam and junk folders. Any ideas?

Katie_B — Tue, 07 Sep 2021 14:44:45 GMT

Thanks for coming to the community.

Are you using the email which is registered to your Perks account?

Have you gained access before?

Katie 🙂

lmc2306 — Tue, 07 Sep 2021 15:16:11 GMT

Yes I’ve accessed my account before and am using the email registered. I’ve also tried my NHS email as well in case that worked but it didn’t!

Thanks.

Katie_B — Tue, 07 Sep 2021 15:39:38 GMT

Thanks @Imc2306.

I have sent you a private message for more information.

Katie.