topic Re: £10 charge for unlimited data in Archived Posts

£10 charge for unlimited data

PSKC — Mon, 06 Sep 2021 21:12:47 GMT

I did not request an add on for Unlimited Data but got additional £10 deducted on my bill this month.Can someone tell me why?

Re: £10 charge for unlimited data

Chris_B — Tue, 07 Sep 2021 06:00:07 GMT

@PSKC Data adds on cost not reduce the bill by £10. What does your bill breakdown actually say ?

Re: £10 charge for unlimited data

PSKC — Tue, 07 Sep 2021 07:42:20 GMT

Bill added on a charge of £10 for Unlimited Data however I did not request to have this add on on top of my monthly allowance.

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Re: £10 charge for unlimited data

Leanne_T — Tue, 07 Sep 2021 08:56:18 GMT

Hi @PSKC

Thanks for coming to the community.

If you've not requested the add-on, please give us a call on 150 the team will get this looked into for you 🙂

Thanks.

Leanne.