topic Re: Access to EE Perks in Archived Posts

Access to EE Perks

Rh88 — Mon, 23 Aug 2021 09:46:06 GMT

Good afteroon!

I am trying to log into the EE perks site but I currently don't have access to my work email anymore to retrieve a password reset link. (I have changed NHS trusts so have a new email address, no longer have access to my previous email address)

When attempting to re-register witha copy of my company ID, the site states that my details are already linked to an account, presumablyfrom my current mobile number.

Can anyone assist?

Regards

Rachel

Re: Access to EE Perks

Leanne_T — Mon, 23 Aug 2021 10:12:29 GMT

Hi there @Rh88

Thanks for coming to the community.

We'll need to reset your account so you can re-register.

I'll send you a private message for some extra details 🙂

Speak soon.

Leanne.

Re: Access to EE Perks

Rh88 — Mon, 23 Aug 2021 12:03:19 GMT

Thanks!

Re: Access to EE Perks

Leanne_T — Mon, 23 Aug 2021 12:13:00 GMT

No problem at all @Rh88

Leanne 🙂