topic Re: Where to enter discount code? in Archived Posts

Where to enter discount code?

Shilakadaddy — Fri, 03 May 2019 10:42:16 GMT

Hi All

I’ve seen this question come up a few times, but I haven’t really found an answer. I have a corporate discount code (Barclays) provided via “perks at work”.

I’m trying to take out a new contract (not an upgrade) and the instructions say to enter the code in the “Got a voucher” box during the checkout process. The only box available is “Got a gift voucher?”, which obviously I’ve tried, but doesn’t work, but also doesn’t seem appropriate.

I saw on other posts a recommendation to go via the ee perk portal, but I’m unable to register as apparently my company email domain is not registered with ee perks.

Live chat just told me to go to a store to get the best deals...

Cheers

Chris

Re: Where to enter discount code?

Shilakadaddy — Fri, 03 May 2019 11:24:15 GMT

Managed to get this sorted. Turns out the issue was something to do with my computer at work. I think a feature of the EE website was being blocked by the security on my work laptop and as a result the code wasn’t being applied.

Tried again on my phone entering the code into the gift voucher box, andit worked!

Re: Where to enter discount code?

Leanne_T — Fri, 03 May 2019 12:00:12 GMT

Hi there @Shilakadaddy

Glad you got this sorted 🙂

Have a lovely weekend!

Re: Where to enter discount code?

DeniseMcKi — Wed, 30 Oct 2019 06:55:18 GMT

Mines still is not working I’ve tried adding it to the ‘gift voucher’ section but it’s not accepting it. I have the codes from EE perks so not sure what this issue is

Re: Where to enter discount code?

James_B — Wed, 30 Oct 2019 07:58:37 GMT

Hi @DeniseMcKi,

Welcome to the EE Community. 🙂

Do you see a particular error message when you try to use your EE Perk code?

Thanks

James

Re: Where to enter discount code?

RichCS — Wed, 01 Apr 2020 10:04:26 GMT

I have an existing account with EE and we have a corporate discount with my employer of 20% and I have a discount code, but I cannot find where on the EE site I can apply this code to my plan. Please can you provide a breakdown of steps where I can do this. Thanks. RCS

Re: Where to enter discount code?

Katie_B — Wed, 01 Apr 2020 10:13:56 GMT

Good Morning @RichCS.

Welcome to the EE Community.

Firstly, you will need to register for the EE Perk Portal which you can do HERE.

The discount will need to be applied at the point of sale or point of upgrade, you can do this online at checkout or over the phone.

You can't apply a discount part way through your contract.

Katie 🙂

Re: Where to enter discount code?

FredandLil79 — Wed, 01 Apr 2020 10:23:30 GMT

Hi - logged on to get the same answer. I have literally just become a new EE customer (days) and my company has introduced this perks scheme so a bit of a disappointment that I cannot upgrade as I am too new into my contract or use the discount code. There must be a way around this to honour those who have only just become new customers? Many thanks!

Re: Where to enter discount code?

Katie_B — Wed, 01 Apr 2020 10:36:06 GMT

Good Morning @FredandLil79.

Welcome to the EE Community and welcome to EE :).

The discount must be applied at the point of sale or point of upgrade, there is currently no option to apply this to existing contracts.

Katie 🙂

Re: Where to enter discount code?

fmgrew — Tue, 28 Jul 2020 19:28:10 GMT

Trying to add a discount code to a new sim only plan and it won’t permit me to do this

Re: Where to enter discount code?

James_B — Wed, 29 Jul 2020 07:03:46 GMT

Hi @fmgrew,

Welcome to the EE Community. 🙂

Which discount code are you trying to add?

Thanks

James

Re: Where to enter discount code?

uncledaisy — Sat, 03 Oct 2020 16:25:36 GMT

Thanks, turns out it doesn't work with Safari -- you saved me so much frustrations, thanks!

Re: Where to enter discount code?

John1981 — Tue, 01 Dec 2020 11:34:02 GMT

Thanks, Safari was the solution that worked for me.

Re: Where to enter discount code?

Leanne_T — Tue, 01 Dec 2020 11:47:35 GMT

Thanks for coming to the community and helping @John1981

Leanne 🙂

Re: Where to enter discount code?

shafeena123 — Sun, 22 Aug 2021 19:47:43 GMT

Hello, I was told by EE customer service to enter your discount on the EE perk portal. I have tried to sign up but there is an error and it says the company domain does exist. I have signed up using employee id pic alternatively but it will take 48 hours to verify. Is there any other way to apply the discount code?

Re: Where to enter discount code?

Christopher_B — Mon, 23 Aug 2021 07:13:38 GMT

Hi @shafeena123

Welcome to the EE Community 😊

I hope you're well and having a nice day, are you up to much or is it a chilled one?

I think wires may have been crossed here as our Perk Portal is where you get discount codes. Where did you get the discount code you're trying to use?

Thanks

Chris