topic EE perk password reset in Archived Posts

EE perk password reset

MichelleDavies — Wed, 11 Aug 2021 23:19:18 GMT

Hello

I have recently upgraded my phone and tried to apply the EE perks discount however, it will not enable me to reset my password. When I complete password reset I do not receive an email - I’ve checked junk.

any help please?
with thanks

Michelle

Re: EE perk password reset

Christopher_G — Thu, 12 Aug 2021 07:17:55 GMT

Hi @MichelleDavies

Welcome to the community.

I've sent you a private message to get you some help. Please have a look and get back to me.

Thanks.

Chris

Re: EE perk password reset

butler221 — Fri, 13 Aug 2021 19:22:47 GMT

I've just done the same thing. input your work email address and the password reset will go through to your work email rather than the personal email you registered it with.