https://community.ee.co.uk/t5/Archived-Posts/Can-t-choose-refreshed-SIM-Plan/m-p/1069495#M323746 <P>Got a text saying that SIM-only plans were being 'refreshed' and that I needed to choose a new one, with an online-only rate offered. I want to choose that one but every time I click the 'choose this plan' button on the offer page it takes me directly to <A href="https://shop.ee.co.uk/auth/my-shop#" target="_blank">https://shop.ee.co.uk/auth/my-shop#</A> with no site of the offered rate. When I click on 'upgrade' and 'SIM-Only' the lowest rate is £10 more expensive than the rate I was offered by text.</P><P>&nbsp;</P><P>I'm logged in to my-ee. Anyone else having the same problem?</P> Thu, 12 Aug 2021 09:46:46 GMT Gracie-Mai 2021-08-12T09:46:46Z https://community.ee.co.uk/t5/Archived-Posts/Can-t-choose-refreshed-SIM-Plan/m-p/1069495#M323746 <P>Got a text saying that SIM-only plans were being 'refreshed' and that I needed to choose a new one, with an online-only rate offered. I want to choose that one but every time I click the 'choose this plan' button on the offer page it takes me directly to <A href="https://shop.ee.co.uk/auth/my-shop#" target="_blank">https://shop.ee.co.uk/auth/my-shop#</A> with no site of the offered rate. When I click on 'upgrade' and 'SIM-Only' the lowest rate is £10 more expensive than the rate I was offered by text.</P><P>&nbsp;</P><P>I'm logged in to my-ee. Anyone else having the same problem?</P> Thu, 12 Aug 2021 09:46:46 GMT https://community.ee.co.uk/t5/Archived-Posts/Can-t-choose-refreshed-SIM-Plan/m-p/1069495#M323746 Gracie-Mai 2021-08-12T09:46:46Z https://community.ee.co.uk/t5/Archived-Posts/Can-t-choose-refreshed-SIM-Plan/m-p/1069533#M323747 <P>Welcome to the community, <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/862470">@Gracie-Mai</a>.</P> <P>&nbsp;</P> <P>Have you spoken to our <A href="https://ee.co.uk/help/get-in-touch" target="_blank">Mobile Care team</A>? They may be able to add this manually for you.</P> <P>&nbsp;</P> <P>Chris</P> Thu, 12 Aug 2021 11:57:12 GMT https://community.ee.co.uk/t5/Archived-Posts/Can-t-choose-refreshed-SIM-Plan/m-p/1069533#M323747 Christopher_G 2021-08-12T11:57:12Z