topic Re: Re: EE PERKS in Archived Posts

Re: EE PERKS

Linziznil — Sun, 01 Aug 2021 14:36:32 GMT

Hi, I'm also having trouble logging in as it says my account is deactivated. Password reset does not work either. Could someone helpe with this please?

Re: Re: EE PERKS

Christopher_B — Sun, 01 Aug 2021 14:39:33 GMT

Hi @Linziznil

Welcome to the EE Community 😊

I hope you're well and having a nice weekend.

When you originally set up your account did you activate the account, using the link we sent to your work email?

Thanks

Chris

Re: Re: EE PERKS

Linziznil — Sun, 01 Aug 2021 14:43:14 GMT

Yes I would have usedy nhs email address, but it was a while ago now.

Re: Re: EE PERKS

Christopher_G — Mon, 02 Aug 2021 06:52:21 GMT

OK thanks, @Linzinil.

I've sent you a private message to get some information from you.

Please take a look and get back to me.

Thanks

Chris