topic Re: Ee refer in Archived Posts

Ee refer

Joshc1 — Thu, 22 Jul 2021 18:34:50 GMT

Ee refer a friend they state that if you refer a friend you will receive £25 Amazon gift vouchers and so will your friend after your friend has paid there second bill allow 45 days to receive your vouchers by email so I refered two friends on the same day it's been over 45 days after they've paided there second bill and I've received nothing I've spoke to a few different agents through customer services that haven't had a clue how to deal with it and have closed the cases not long after was even given the email of the company that deals with the vouchers only to be told I should of been given the email as they can't deal with ee's customers direct i had the email to confirm I'd receive the vouchers and so had my friends but all of us have received nothing really don't think ee should be offering such service if they can't keep up to there end of the bargain moral of the story think twice before refering because you might not receive what's been stated disappointing ee !

Re: Ee refer

Joshc1 — Thu, 22 Jul 2021 18:40:38 GMT

Re: Ee refer

James_B — Fri, 23 Jul 2021 07:46:59 GMT

Hi @Joshc1,

Welcome to the EE Community. 🙂

Did your friends register their new telephone numbers via your referral link after completing their purchase?

James

Re: Ee refer

Joshc1 — Fri, 23 Jul 2021 08:29:07 GMT

Yes they did and we all received emails confirming it

Re: Ee refer

James_B — Fri, 23 Jul 2021 08:33:17 GMT

That's great @Joshc1

Have 90 days passed since the original purchase?

James

Re: Ee refer

Joshc1 — Fri, 23 Jul 2021 08:51:02 GMT

Yes and the 45 days after they've both paid there 2nd bill as stated

Re: Ee refer

James_B — Fri, 23 Jul 2021 08:57:15 GMT

Thanks @Joshc1

I've sent you a private message to grab some details.

James