https://community.ee.co.uk/t5/Archived-Posts/Samsung-trade-in-price-offer-not-applied/m-p/1059389#M323234 <P>Is that plan listed under "summer sale - save up to £650" section? I can only see the unlimited data £65 plan with no trade in next to it, not in the summer sale section?</P> Mon, 21 Jun 2021 18:23:59 GMT chistery 2021-06-21T18:23:59Z https://community.ee.co.uk/t5/Archived-Posts/Samsung-trade-in-price-offer-not-applied/m-p/1059371#M323233 <P>I'm trying to upgrade using the samsung trade in offer, however when I get to the checkout, my amount to pay today is still the full £650 despite the offer showing as being applied.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Untitled.png" style="width: 202px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/18932iD24328607A0AF42A/image-size/medium?v=v2&amp;px=400" role="button" title="Untitled.png" alt="Untitled.png" /></span></P> Mon, 21 Jun 2021 17:48:15 GMT https://community.ee.co.uk/t5/Archived-Posts/Samsung-trade-in-price-offer-not-applied/m-p/1059371#M323233 ben657 2021-06-21T17:48:15Z https://community.ee.co.uk/t5/Archived-Posts/Samsung-trade-in-price-offer-not-applied/m-p/1059389#M323234 <P>Is that plan listed under "summer sale - save up to £650" section? I can only see the unlimited data £65 plan with no trade in next to it, not in the summer sale section?</P> Mon, 21 Jun 2021 18:23:59 GMT https://community.ee.co.uk/t5/Archived-Posts/Samsung-trade-in-price-offer-not-applied/m-p/1059389#M323234 chistery 2021-06-21T18:23:59Z https://community.ee.co.uk/t5/Archived-Posts/Samsung-trade-in-price-offer-not-applied/m-p/1059399#M323235 <P>Seems to be in that section for me</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="Untitled.png" style="width: 368px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/18937i18991B69254DD23F/image-size/medium?v=v2&amp;px=400" role="button" title="Untitled.png" alt="Untitled.png" /></span></P> Mon, 21 Jun 2021 18:49:20 GMT https://community.ee.co.uk/t5/Archived-Posts/Samsung-trade-in-price-offer-not-applied/m-p/1059399#M323235 ben657 2021-06-21T18:49:20Z https://community.ee.co.uk/t5/Archived-Posts/Samsung-trade-in-price-offer-not-applied/m-p/1059406#M323236 <P>Ah an upgrade.</P> <P>&nbsp;</P> <P>Well, it works ok for me. Maybe try a different browser? I assume you selected the trade in offer on the box before the basket?</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="eesamsung.jpg" style="width: 298px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/18939iCF577CAED508FE43/image-size/medium?v=v2&amp;px=400" role="button" title="eesamsung.jpg" alt="eesamsung.jpg" /></span></P> Mon, 21 Jun 2021 18:56:08 GMT https://community.ee.co.uk/t5/Archived-Posts/Samsung-trade-in-price-offer-not-applied/m-p/1059406#M323236 chistery 2021-06-21T18:56:08Z https://community.ee.co.uk/t5/Archived-Posts/Samsung-trade-in-price-offer-not-applied/m-p/1059413#M323237 <P>Hmm, no dice even on another browser. Just shows the same as the image in my first post. I do also have a free upgrade offer, outside of the actual early upgrade time though. I wonder if I can't do the trade in alongside that, and the website just doesn't tell you.</P> Mon, 21 Jun 2021 20:00:17 GMT https://community.ee.co.uk/t5/Archived-Posts/Samsung-trade-in-price-offer-not-applied/m-p/1059413#M323237 ben657 2021-06-21T20:00:17Z https://community.ee.co.uk/t5/Archived-Posts/Samsung-trade-in-price-offer-not-applied/m-p/1059427#M323238 <P>That could be it, maybe it can only apply one offer. Might be worth a call to EE tomorrow and seeing what they can do for you?</P> Mon, 21 Jun 2021 21:25:41 GMT https://community.ee.co.uk/t5/Archived-Posts/Samsung-trade-in-price-offer-not-applied/m-p/1059427#M323238 chistery 2021-06-21T21:25:41Z