topic Re: Why can’t I add more data in Archived Posts

Why can’t I add more data

ness0_7 — Thu, 16 May 2019 20:12:41 GMT

Why can’t I add more data? It won’t let me?

XRaySpeX — Thu, 16 May 2019 20:15:40 GMT

Are you on contract or PAYG? How are you trying? What does http://add-on.ee.co.uk/purchase when not connected to WiFi offer you?

Chris_B — Thu, 16 May 2019 20:15:01 GMT

@ness0_7 Are you a contract or PAYG customer?

ness0_7 — Thu, 16 May 2019 20:19:53 GMT

Contact

Chris_B — Thu, 16 May 2019 20:21:42 GMT

@ness0_7 Turn WiFi off on your device and click THIS from here you should be able to purchase more data.

Leanne_T — Fri, 17 May 2019 07:15:30 GMT

Hi there @ness0_7

Welcome to the community.

Have you been able to purchase a data add-on following @Chris_B advice?

If not, do you get an error message?

Speak soon.

Leanne 🙂

Ken-Birch-DVC — Mon, 21 Jun 2021 06:06:19 GMT

on contract