topic Re: Gaming Unleashed Bundle in Archived Posts

Gaming Unleashed Bundle

Martin9586 — Wed, 02 Jun 2021 10:02:51 GMT

Hi, I got a S21 about a couple of weeks ago which came with the Gaming Unleashed Bundle, I received my text after 14 days to claim it, but I have only received the redemption text for the 12 months Xbox gaming pass and haven't received any in regards to claiming the Razer Kishi for Android gaming controller, what do I do?

Re: Gaming Unleashed Bundle

James_B — Wed, 02 Jun 2021 11:56:57 GMT

Hi @Martin9586,

Welcome to the EE Community. 🙂

The offer for Gaming Unleashed bundle with free controller ended on the 6th April 2021, so it had already ended when you purchased your phone. Sorry you've missed out this time.

James

Re: Gaming Unleashed Bundle

Inky99 — Wed, 02 Jun 2021 22:23:54 GMT

I am in the same situation. On my account page it clearly shows the gaming unleashed bundle with free pro controller as an addon for my plan.

Re: Gaming Unleashed Bundle

Christopher_G — Thu, 03 Jun 2021 07:11:04 GMT

Did you take this screenshot when you posted last night, @Inky99?

Chris

Re: Gaming Unleashed Bundle

Inky99 — Thu, 03 Jun 2021 07:09:54 GMT

Screenshot was taken yesterday at 8:07pm

Re: Gaming Unleashed Bundle

Martin9586 — Thu, 03 Jun 2021 11:35:49 GMT

Mine said the same thing.... but when I went to take a screenshot of it this morning they had changed it..... obviously covering up there mistake 🙄🙄🙄

Re: Gaming Unleashed Bundle

Inky99 — Fri, 04 Jun 2021 06:40:54 GMT

Hi Chris,

Any update on whether EE are going to honour the free controller that is part of my bundle?

Re: Gaming Unleashed Bundle

Christopher_G — Mon, 07 Jun 2021 11:34:33 GMT

Hi @Martin9586 and @Inky99

I am sorry this offer had already ended when you purchased your phone.

You can find full details in our Samsung Galaxy S21 range pre-order offer and Gaming Unleashed bundle, post.

Chris

Re: Gaming Unleashed Bundle

Inky99 — Mon, 07 Jun 2021 11:40:35 GMT

If thats true why does it show the gaming unleashed bundle as an addon with my contract?