topic Re: EE Perks in Archived Posts

EE Perks

Phult91 — Fri, 04 Jun 2021 17:23:51 GMT

I registered for the EE perks website 2 years ago and had used it to get a code at the time but now I can't log into it or get a password reset.

Can someone help? It's not in the spam folder.

James_B — Fri, 04 Jun 2021 17:32:49 GMT

Welcome to the EE Community. 🙂

What error message do you see when you try to login?

James

Phult91 — Fri, 04 Jun 2021 17:34:49 GMT

It just say invalid log in detail.

I tried to reset it but never received anything.

James_B — Fri, 04 Jun 2021 17:59:43 GMT

Welcome to the EE Community. 🙂

Are you using the same email address you originally signed up with? (Usually your work email)

Have you checked your spam/junk folder?

James

Phult91 — Fri, 04 Jun 2021 18:04:29 GMT

I did use the same email I signed up with.

It's not in the spam folder.

I had a password reset email yesterday as I locked myself out of the account and it said I couldn't log in for 24 hours.

Wouldn't let me log in at all today

Leanne_T — Sat, 05 Jun 2021 06:26:01 GMT

Thanks for coming back to us.

Speak soon 🙂

Leanne.

Phult91 — Sat, 05 Jun 2021 09:02:53 GMT

I've replied to your message

Thanks

Leanne_T — Sat, 05 Jun 2021 09:06:07 GMT

I have replied to you now, thanks very much.

Leanne.