topic Order in Archived Posts

Order

Hannah922 — Fri, 31 Dec 2021 12:34:12 GMT

Hi how do I know if my order has been accepted? it is a pay monthly contract

Chris_B — Fri, 31 Dec 2021 13:32:07 GMT

@Hannah922 You’ll receive a email with a XKO/XKN number. Check your emails you might need to check your spam folder.

Hannah922 — Sat, 01 Jan 2022 16:26:10 GMT

I got that and a message saying to contact them but my phones broke and only works online and emails 🥴

JLGSYCI — Sat, 01 Jan 2022 20:46:53 GMT

If you don’t contact them as requested they won’t be able to process your order. If you can’t call them perhaps visit your nearest EE store.