topic Mail delivery delay in Archived Posts

Mail delivery delay

donguchai — Sun, 26 Dec 2021 23:29:46 GMT

I have made a SIM card order and has been confirmed delivery on 16 Dec 2021 by 2nd class mail. However it still hasn’t been delivered to my place (26Dec). Is there anything wrong and how I should do?

Re: Mail delivery delay

Northerner — Mon, 27 Dec 2021 00:02:49 GMT

Hi @donguchai

Have you checked your local delivery office for sickness. There are loads of postman off with covid and they have reduced deliveries.

Thanks

Re: Mail delivery delay

Leanne_T — Mon, 27 Dec 2021 09:04:10 GMT

Morning @donguchai

Thanks for coming to the community.

If you have not received the SIM card, please get in touch with our Mobile Care team they will help you with the order 🙂

Thanks.

Leanne.