topic Where is My X-Box Series S - EE? in Archived Posts

Where is My X-Box Series S - EE?

Tiger131 — Fri, 17 Dec 2021 22:20:30 GMT

Hope you can help me @EE as it is difficult to get an positive answer from an advisor let alone getting through to one.

I joined EE nearly a month ago now with an offer of an XBOX Series S. Phone has been delivered, payed my £30 up front fee, yet to date I have had no notification or delivery of the x-box.

The way I see it, your part of the contract has not been fulfilled and am I now in my right to terminate my business with EE or seek advice from trading standards?

Re: Where is My X-Box Series S - EE?

Katie_B — Sat, 18 Dec 2021 08:23:26 GMT

Hello @Tiger131.

Thanks for coming to the community.

I would absolutely love to see if I can help further.

When you have a moment please check your inbox.

Katie 🙂

Re: Where is My X-Box Series S - EE?

Tiger131 — Sat, 18 Dec 2021 09:45:31 GMT

Thank You for replying.

I have replied to your message.

Many thanks

Neil

Re: Where is My X-Box Series S - EE?

Leanne_T — Sat, 18 Dec 2021 10:24:12 GMT

Thanks @Tiger131

I've replied to your message 🙂

Leanne.

Re: Where is My X-Box Series S - EE?

Tiger131 — Tue, 21 Dec 2021 18:12:57 GMT

Hi EE. and Team

Really appreciate you finding out for me. Arrived today by DPD.

Thank you so much for your help.

Neil