topic Upgrade in Archived Posts

Upgrade

Jenlev89 — Sun, 19 Dec 2021 19:55:39 GMT

I have been trying all day to upgrade. Says i am eligible, lets me choose the phone and plan, then just freezes and will not let me continue. I was hoping to get the phone before christmas. Is this just me or a site fault??

Re: Upgrade

Christopher_G — Mon, 20 Dec 2021 07:54:42 GMT

Hi @Jenlev89

Welcome to the community.

Could you try ordering on a different device or browser please?

Chris

Re: Upgrade

Jenlev89 — Mon, 20 Dec 2021 15:22:50 GMT

HI,

I tried via desktop, laptop and mobile and no luck. I managed to speak to someone and by 10pm they ordered it for me.

Thanks

Get Outlook for Android

Re: Upgrade

Leanne_T — Mon, 20 Dec 2021 15:24:41 GMT

Hi @Jenlev89

Thanks for coming back and letting us know 🙂

Glad you got your upgrade ordered.

Leanne.