topic Re: Re: No order comfirmation in Archived Posts

Re: No order comfirmation

zareth — Sat, 18 Dec 2021 20:50:46 GMT

ive got the same problem. i ordered a sim and payment was deducted from my bank account but no order reference number😠

Chris_B — Sun, 19 Dec 2021 09:51:47 GMT

@zareth Have you checked your spam folder?

zareth — Sun, 19 Dec 2021 23:05:58 GMT

yeah i did.. nothing in there. i hope i will receive it or any confirmation in a way somehow as I already paid for it

Jon_K — Mon, 20 Dec 2021 07:56:11 GMT

Thanks @zareth.

If you still don't have a confirmation email I'd recommend getting in touch with our Customer Care team.

They will be able to access your account and check for your order number.

Jon