https://community.ee.co.uk/t5/Archived-Posts/Returns-pack-is-on-its-way-but-my-new-phone-hasnt-been-delivered/m-p/1107491#M322519 <P>Hi,</P><P>I am still waiting for my new phone to be delivered. But I have had messages to say the returns packaging is on its way. What happens if the return date is before the new phone is delivered?<BR />thanks <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> &nbsp;</P> Sat, 18 Dec 2021 21:52:28 GMT SWI30 2021-12-18T21:52:28Z https://community.ee.co.uk/t5/Archived-Posts/Returns-pack-is-on-its-way-but-my-new-phone-hasnt-been-delivered/m-p/1107491#M322519 <P>Hi,</P><P>I am still waiting for my new phone to be delivered. But I have had messages to say the returns packaging is on its way. What happens if the return date is before the new phone is delivered?<BR />thanks <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> &nbsp;</P> Sat, 18 Dec 2021 21:52:28 GMT https://community.ee.co.uk/t5/Archived-Posts/Returns-pack-is-on-its-way-but-my-new-phone-hasnt-been-delivered/m-p/1107491#M322519 SWI30 2021-12-18T21:52:28Z https://community.ee.co.uk/t5/Archived-Posts/Returns-pack-is-on-its-way-but-my-new-phone-hasnt-been-delivered/m-p/1107496#M322520 <P><SPAN>I would recommend getting in touch with customer services on 150 and query it, so that they can make sure that you don't have to return your old phone till you have received your new phone.&nbsp;</SPAN></P> Sat, 18 Dec 2021 22:29:49 GMT https://community.ee.co.uk/t5/Archived-Posts/Returns-pack-is-on-its-way-but-my-new-phone-hasnt-been-delivered/m-p/1107496#M322520 Fatboy71 2021-12-18T22:29:49Z