topic Xbox Series X in Archived Posts

Xbox Series X

Dan21lawrence — Thu, 09 Dec 2021 17:24:28 GMT

On my account we have my phone and my Dads phone. Today I received a message regarding the Xbox X bundle so i ordered 2. One for each of us. I have received 2 emails confirming orders with 2 different references but only one email regarding delivery. Also my account is now £10 in credit which is what i paid for one of the consoles. I have read everywhere and couldn’t see something saying it was one per account. Also i ordered both on my phone number, would it be different if I then switched to my Dads number to order his?

Re: Xbox Series X

Northerner — Thu, 09 Dec 2021 18:59:21 GMT

Hi @Dan21lawrence

It might be and is more likely they don't have the stock to send you two consoles.

Thanks

Re: Xbox Series X

Dan21lawrence — Thu, 09 Dec 2021 19:03:46 GMT

@Northerner I think at the time of ordering they had stock for 2 but now they may have run out. Because i got 2 confirmation emails i didnt think anything of using the 2 different numbers but hopefully ill get a response from them and find more out. Just a lack of info from EE on it which is a little annoying.

cheers for the response

Re: Xbox Series X

Leanne_T — Fri, 10 Dec 2021 08:24:17 GMT

Hi @Dan21lawrence

Thanks for coming to the community.

If you give us a call on 150, the team can check the order for you.

Leanne 🙂