topic Re: My upgrade in Archived Posts

My upgrade

Taylor45 — Thu, 09 Dec 2021 12:05:07 GMT

Hi,

I ordered an upgrade to phone on 25/11 and haven’t heard or had delivery.
I’m waiting on the new phone so I might need to cancel if there is a big wait.

Re: My upgrade

Angela201 — Thu, 09 Dec 2021 12:10:40 GMT

i've got the same problem ordered phone but nothing i can't even track the order its ridiculous but no issue sending me my trade in envelope etc like where is my order why take orders if you haven't got any idea when you will get stock this is just silly.

Re: My upgrade

Christopher_G — Thu, 09 Dec 2021 13:54:40 GMT

Hi @Taylor45 and @Angela201.

Which phones did you order? Please include memory size and colour, I'll check our stock levels for you.

Chris

Re: My upgrade

Angela201 — Thu, 09 Dec 2021 14:03:28 GMT

iphone 13 pro graphite smallest size memory 128gb?

Re: My upgrade

Christopher_G — Thu, 09 Dec 2021 14:07:05 GMT

Thanks, @Angela201.

The current estimate for delivery is to expect dispatch within 14 days. DPD will be in touch when it's ready to deliver.

Thanks for your patience so far.

Chris