topic Re: order updates in Archived Posts

order updates

Ma-rk12 — Wed, 08 Dec 2021 18:42:48 GMT

Hi All,

Anyone having issues with there orders??

I ordered iPhone 13 pro, sierra blue, 128 on Sunday and paid the upfront cost which has been taken out of my account. I received an email of the order at the time, but have had nothing since. No confirmation or approximate delivery dates from EE or acknowledgement. Poor communication I think.

I have attempted tracking however there was no information.

any ideas where to go with this?

Re: order updates

Northerner — Wed, 08 Dec 2021 22:35:09 GMT

Hi @Ma-rk12

Delivery at best is 28 days. On Apple site it says 21st December so that gives you an idea.

Until manufacturing and shipping are back to normal in late 2022 then expect delays with high end electronics.

Thanks

Re: order updates

Leanne_T — Thu, 09 Dec 2021 08:16:03 GMT

Morning @Ma-rk12

Welcome to the EE Community.

The delivery guidance when you placed your order was 'expect dispatch in more than 28 days'.

You'll receive a text message with tracking details as soon as stock arrives to fulfil your order.

Leanne.