topic Re: Awaiting delivery date in Archived Posts

Awaiting delivery date

mkw2708 — Tue, 07 Dec 2021 07:54:16 GMT

I’ve ordered and iPhone 13 pro max, everytime I try and track it it says it’s awaiting confirmation for the delivery date. Says order has been confirmed etc, but at the bottom it says “your in stock order is confirmed”

anyone know why I’m still waiting for a delivery day if it’s supposedly “in stock”?

Re: Awaiting delivery date

Snowyj99 — Tue, 07 Dec 2021 08:01:51 GMT

Hi I’m the same, I ordered on the last week and was supposed to be delivered and it wasn’t had the order confirmation come through via email etc.

so I rang up, they said the online systems are different and there was a glitch and it hadn’t gone through properly.
So they did an order over the phone, similar contract but I had to pay for delivery and less benefits 😕 and was promised delivery for Monday (yesterday) nothing arrived. I kept checking the order process and it says it’s awaiting confirmation. This was ordered 5 days ago now.
this they must have an issue if there are more than one of us?

Re: Awaiting delivery date

Autumn3 — Tue, 07 Dec 2021 08:07:01 GMT

If it helps I ordered an iPhone 13 yesterday the guy on the phone mentioned it’s about a 7 day wait for them & the pro Max is 28 days. I think a lot of places including Apple are struggling with the stock at the minute

Re: Awaiting delivery date

James_B — Tue, 07 Dec 2021 10:08:27 GMT

Hi @mkw2708,

Which iPhone 13 model did you order?

When did you place your order?

Thanks

James

Re: Awaiting delivery date

mkw2708 — Tue, 07 Dec 2021 09:41:44 GMT

I ordered the black 13 pro max, on Sunday 5th December

Re: Awaiting delivery date

James_B — Tue, 07 Dec 2021 09:47:37 GMT

Which storage size did you choose @mkw2708?

James

Re: Awaiting delivery date

mkw2708 — Tue, 07 Dec 2021 09:50:11 GMT

128gb

Re: Awaiting delivery date

mkw2708 — Tue, 07 Dec 2021 09:50:12 GMT

128gb

Get Outlook for iOS

Re: Awaiting delivery date

James_B — Tue, 07 Dec 2021 10:06:35 GMT

Was it the graphite colour @mkw2708?

The current delivery guidance for that model is dispatch within seven days.

James

Re: Awaiting delivery date

James_B — Tue, 07 Dec 2021 10:08:05 GMT

Hi @Snowyj99,

Welcome to the EE Community. 🙂

Which iPhone 13 model did you order?

When did you place your order?

Thanks

James

Re: Awaiting delivery date

mkw2708 — Tue, 07 Dec 2021 10:14:52 GMT

It was yes! Thanks ☺️ So the order has been confirmed? It states it has been just says awaiting delivery date

Re: Awaiting delivery date

Ani6 — Tue, 07 Dec 2021 10:19:53 GMT

Hey ,

im the same ordered on the 27th of November and still no further update eventho it’s says usually dispatched within 7 days.

Re: Awaiting delivery date

James_B — Tue, 07 Dec 2021 10:25:36 GMT

Yes, that sounds like your order is in place @mkw2708 🙂

James

Re: Awaiting delivery date

Curtisb00 — Tue, 07 Dec 2021 22:16:21 GMT

I am still awaiting my phone being dispatched. I have ordered the exact phone you have responded to on the message stating the current dispatch wait time is 7 days. I placed my order on the 29th of November and still have not heard anything.

@James_B

Re: Awaiting delivery date

Leahwaker — Tue, 07 Dec 2021 22:46:46 GMT

Hi, I placed an order for iPhone 13 Pro Max 5G 128GB Graphite - I still don’t have a confirmed delivery date? I done this order over the phone. It said ‘delivery within 7 days’. Any ideas when I’ll be given delivery date?

Thanks

Re: Awaiting delivery date

DMJ2 — Tue, 07 Dec 2021 22:51:25 GMT

I am also waiting for a delivery date for IPhone 13 pro max 128gb Sierra Blue ordered on 20th Nov. Tracking still says awaiting confirmation. Anyone able to update me?

Re: Awaiting delivery date

Leanne_T — Wed, 08 Dec 2021 08:40:34 GMT

Morning everyone.

We allocate stock on a first come, first served basis. And we update our order tracker as soon as deliveries arrive, so you can see the latest information we have.

You will receive a text from DPD, by 8pm the day before your delivery, to confirm that it's on its way.

If you would like to check your order, please get in touch with our Mobile Care team.

Thanks.

Leanne.

Re: Awaiting delivery date

Compbck — Wed, 08 Dec 2021 08:57:28 GMT

My iPhone pro max 13 was delivered this weekend. Apparently there has been a shortage of the iPhone 13 at the Apple warehouse, but they are starting to filter through.

I also got a new 5G Sim Card with the new phone, but it failed to receive calls and text messages so had to insert the old Sim from my iphone 11 in order to receive all the services. Not sure what that is all about.

Re: Awaiting delivery date

Leanne_T — Wed, 08 Dec 2021 09:01:12 GMT

Hi @Compbck

Thanks for posting.

You can use the old SIM card and still connect to 5G.

If you would like to use the new SIM you would need to register this here - myaccount.ee.co.uk/app/activate-sim.

Thanks 🙂

Leanne.

Re: Awaiting delivery date

Vals1977 — Wed, 08 Dec 2021 09:17:23 GMT

I am awaiting delivery date for

Mine I phone 13 pro

max gold