https://community.ee.co.uk/t5/Archived-Posts/Upgraded-a-month-ago/m-p/1104895#M322097 <P>I upgraded over a month ago, paid £50 upfront and the money came out of my bank - confirmation email received also! On my online ee it now recently says -50 on my bills but no emails explaining why and no updates on my phone&nbsp;</P> Wed, 08 Dec 2021 08:42:58 GMT ccross1 2021-12-08T08:42:58Z https://community.ee.co.uk/t5/Archived-Posts/Upgraded-a-month-ago/m-p/1104895#M322097 <P>I upgraded over a month ago, paid £50 upfront and the money came out of my bank - confirmation email received also! On my online ee it now recently says -50 on my bills but no emails explaining why and no updates on my phone&nbsp;</P> Wed, 08 Dec 2021 08:42:58 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgraded-a-month-ago/m-p/1104895#M322097 ccross1 2021-12-08T08:42:58Z https://community.ee.co.uk/t5/Archived-Posts/Upgraded-a-month-ago/m-p/1104932#M322098 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2382384">@ccross1</a></P> <P><BR /> Welcome to the community.</P> <P>&nbsp;</P> <P>Which phone did you choose? Please include the colour and memory size. I'll check our stock levels for you.</P> <P>&nbsp;</P> <P>Thanks</P> <P><BR /> Chris</P> Wed, 08 Dec 2021 10:45:41 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgraded-a-month-ago/m-p/1104932#M322098 Christopher_G 2021-12-08T10:45:41Z