topic Re: Xbox One S Delivery in Archived Posts

Xbox One S Delivery

Leabodz10 — Fri, 03 Dec 2021 22:54:06 GMT

Still awaiting delivery info on an order made on 28th October...this was made before the black Friday deals. They are also still available to order online. When will I be sent my order? Really hoping Santa doesn't have to give an IOU!

Re: Xbox One S Delivery

Katie_B — Sat, 04 Dec 2021 08:33:08 GMT

Hello @Leabodz10.

Was this ordered as an add to plan or a gift with purchase when purchasing an eligible phone?

Speak soon,

Katie 🙂

Re: Xbox One S Delivery

Leabodz10 — Sat, 04 Dec 2021 23:37:25 GMT

Thanks for replying. This was an add to plan.

Re: Xbox One S Delivery

James_B — Sun, 05 Dec 2021 10:57:07 GMT

Hi @Leabodz10,

Was it the Xbox Series S or the Xbox One S you ordered?

James

Re: Xbox One S Delivery

Leabodz10 — Tue, 07 Dec 2021 12:52:06 GMT

It is the X Box One S All Digital bundle

Re: Xbox One S Delivery

James_B — Tue, 07 Dec 2021 12:57:57 GMT

Hi @Leabodz10,

Please get in touch with Customer Care so a member of the team can check the status of your order.

They'll be happy to help. 🙂

James

Re: Xbox One S Delivery

Leabodz10 — Tue, 07 Dec 2021 17:20:49 GMT

What is the best number to try? I have spent ages on hold a few times now with no joy.

Re: Xbox One S Delivery

James_B — Tue, 07 Dec 2021 17:25:52 GMT

Hi @Leabodz10,

You can call Customer Care on 150 from your EE phone.

James